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Integrations CA


 

PMS Integration


Gold Key Solutions can support Profile System (usually called CRM) Integration, a Folio Integration interface or both between our application, The Concierge Assistant (CA), and your PMS. We will be happy to work with your PMS vendor to accomplish this task.
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OpenTable


It is a two-way interface that assists the users in securing or canceling a reservation for a guest. This is a great time saver for both the property and the restaurants that the properties use, all without going to the web or making a phone call.
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Web Site Integration


Your customer enters their requests into your website and through our interface, open logbook entries are created in CA. This process significantly improves guest services and efficiency by reducing the need to re-enter information, eliminating data entry errors and the possible loss of transactions.
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Touch Screen


This integration basically makes all transactions through a touch screen from the customer's unit. It automatically creates a logbook entry in CA and notifies the Concierge through the messaging system, who can in turn confirm to the owner/guest once the request is completed.
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Activities Software Integration


We interface with different activities vendors such as SpaSoft and ODS Limo (Transportation Company). These integrations are similar to The OpenTable Integration.
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Our customers say:

It is an accurate reflection of the trends in our ship-board community, which among other things, makes it easier for us to identify where our attention should be focused to meet and, hopefully, anticipate the needs of our Residents and Guests.”

Ceci Leger, ResidenSea, The World

It really impresses guests that we provide that scope of information for them in seconds.

Eddie Rose, Hotel del Coronado

The system prints out driving directions, reservation times and contact information on the spot. Our busy guests always value this because it saves them time.

Hameed Jasat, Peabody Orlando

Superior technology is the perfect complement to Capella’s unsurpassed service standards.

Scott Rohm , Capella Hotels & Resorts