About Us
Our products connect knowledge workers in a shared web of information and ideas.
We innovate in order to inspire and delight. We revel in the “Wow” response. We
do this with boundless energy. We invest passion, enthusiasm, reverence and joy
in all we do. We are fearless in our pursuit of excellence. We are fast yet attentive,
expert while never exclusive. We are responsive, rigorous and respectful. We dream
and we create.
Corporate Bio
The Concierge Assistant has been in use since 1999 at high-end properties such as
Ritz-Carlton’s, Four Seasons, Hyatt Hotels, Starwood properties, Marriott Hotels
and other chain and boutique brands. We are also used by a variety of other properties.
Our Products has been designed with members and officers of the Les Clefs d’Or organization.
In addition to the Concierge Desk, guest services staffs and VIP departments also
use our applications.
We enable your staff to spend more time interacting with your guests and focus less
on the time-consuming paperwork of the desk. Your staff is able to better anticipate
the needs of your guests by having information that is easily accessible and well
organized.
Gold Key recently launched Voucher Assistant, a software solution that produces
printed vouchers for guests' activities, provides an organized directory to make
finding and booking activities efficient, and offers a comprehensive reporting system
that covers all voucher sales and accounting requirements
On December 10, 2012
GoConcierge.net, the Los Angeles-based provider of
GoConcierge, the lodging industry’s leading web-based task-tracking and database solution,
acquired Gold Key Solutions. Like
GoConcierge.net, Gold Key Solutions is a provider of software solutions for concierge and other
hotel departments. The acquisition means that GoConcierge.net will now expand its market base
to more than 1,000 hotel locations throughout the United States and more than 50 countries
around the world.
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Recent Milestones
CA Web provides all the functionality of the existing The
Concierge Assistant® application, with the addition of the ability to brand the
application, ability to support multiple languages and character sets, ability to
access multiple properties in the same brand.
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