Customer Transition

We are all very excited about the future of GoConcierge and the advancement in technology that is on the horizon. is committed to providing you with expert service and support throughout the transition from Concierge Assistant to GoConcierge.

For those of you not aware, GoConcierge was founded in 2000 and provides Concierge Software to more than 600 clients in over 40 countries worldwide. To achieve our goal of providing the best possible technology, we will focus our time and development resources on one application moving forward. After analyzing the various applications from both companies, we have determined that the platform moving forward and all enhancements and development will be done to GoConcierge.

In an effort to ensure a smooth transition and to allow CA Network users to prepare for this transition, we have agreed to support CA Network through December of 2014. We are also providing existing CA Network clients with preferential pricing to upgrade to GoConcierge. Please contact Karen Clancy by phone: 818.337.3466 or by  if you have any questions about transitioning or an on-line demo of

Thank you for your continued support! Acquires Gold Key Solutions

LOS ANGELES—December 10, 2012—, the Los Angeles-based provider of GoConcierge, the lodging industry’s leading web-based task-tracking and database solution, announced this week that it has acquired Gold Key Solutions, Agoura Hills, Calif. Like, Gold Key Solutions is a provider of software solutions for concierge and other hotel departments. Its Concierge Assistant applications are currently in 400 hotel locations around the world. The acquisition means that will now expand its market base to more than 1,000 hotel locations throughout the United States and more than 50 countries around the world.

“This acquisition will help us in our quest to deliver industry-leading solutions coupled with exceptional support around the world,” says Adam Isrow, Executive Vice President of “We are very excited to have the Gold Key Solutions team join the family. Together, they bring more than 35 years of lodging industry experience and knowledge to and to our clients across the globe. We also welcome the hundreds of Gold Key Solutions customers and look forward to working closely with them.” “The Gold Key Solutions software development and client support staff is very excited to now be working with the GoConcierge team,” says Newton Gore, president of Gold Key Solutions. “We have had great respect over the years for the GoConcierge software products as well as their customer service; clients of both companies will greatly benefit from this transaction.”