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Gold Key Solutions develops the best Concierge, Guest Services and Hospitality Software in the universe.

Gold Key Solutions is the leader in the guest services field and a member of HTNG and a proud sponsor of Les Clefs d’Or.

Our Products

CA Web, Web-based software solution that improves guest services and staff communication for hotels of all types by creating orderliness and accuracy throughout the entire concierge process.
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Concierge Assistant, Windows-based software solution that improves guest services and staff communication for hotels of all types by creating orderliness and accuracy throughout the entire concierge process.
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Voucher Assistant, a software solution that produces printed vouchers for guests’ activities, provides an organized directory to make finding and booking activities efficient, and offers a comprehensive reporting system that covers all voucher sales and accounting requirements
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Lost And Found, this Add-on program is part of The Concierge Assistant; items are entered and tagged for easy identification, with a photo of the item attached for a positive ID. The system records how and when items were disposed for tracking and reporting.
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About Gold Key Solutions, Inc.

Since 1999, its cutting-edge product, The Concierge Assistant has been used by Ritz-Carlton Hotels, Four Seasons Hotels, St. Regis Hotels, Marriott Hotels, Hyatt Hotels, Starwood and other quality properties. CA is also utilized by many residential living properties and by personal assistant and professional concierge companies to optimize client services. To improve property's efficiencies, The Concierge Assistant also interfaces with many hospitality applications.
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Integrations

Gold Key Solutions is a member of the single itinerary group of the Hotel Technology Next Generation (HTNG). Accordingly, we are proponents of Web Services technology to enable the exchange of information between various software applications at a property.
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SpaSoft® Announces Interface to GKS’ The Concierge Assistant® Software

New Hartford, NY. Nov 16, 2009 - PAR Springer-Miller Systems, Inc. (PSMS) a wholly owned subsidiary of PAR Technology Corporation (NYSE:PTC) ---and the leading provider of guest-centric hospitality management systems --- announces the certification between SpaSoft Spa Management System Version 3.1.1 and Gold Key Solutions’ The Concierge Assistant using HTNG Standards/XML messaging via SMS|Diplomat.

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